Privacy Policy

Privacy Policy

Last updated: Sept. 18 2025

Welcome to Skybil (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website skybil.com.ng (“Service”), in compliance with the Nigerian Data Protection Regulation (NDPR) 2019, the Nigeria Data Protection Act 2023, and other applicable laws.

1. Definitions

  • Personal Data: Any information relating to an identified or identifiable natural person.
  • User: Any individual who accesses or uses the Service.
  • Service: The website and related online platforms operated by Skybil.
  • We / Us / Our: Skybil, operating at skybil.com.ng.

2. Information We Collect

We may collect the following data:

  • Registration / Account Information: name, email address, username, phone number (if provided).
  • Profile information: any additional data you provide when setting up your profile or using features (for example educational background if relevant to course content).
  • Usage Data: data about how you use the site and courses — what pages / content you access, time spent, device type, browser, IP address.
  • Cookies and Tracking Technologies: to improve user experience, remember preferences, analyze trends, etc.
  • Communications: any messages, feedback, or customer support requests you send to us.

3. How We Use Your Information

We use personal data for purposes including:

  • To provide and maintain the Service.
  • To allow you to enroll in courses, use AI assistant, certificate issuance (where applicable).
  • To personalize your experience (e.g. recommending courses).
  • To communicate with you (e.g. respond to inquiries, send notifications, updates).
  • To analyze and improve our platform, understand how our users interact with the Service.
  • To comply with legal obligations.

4. Legal Basis for Processing (Under NDPR / NDPA)

Where required under Nigerian data protection laws, we will rely on one or more of:

  • Consent (you agree to us processing your data).
  • Contract (to fulfill our obligations to you under use of the Service).
  • Legitimate interest (e.g. improving our platform, ensuring security).
  • Legal obligation (if required by law).

5. Sharing, Disclosure & Transfer of Data

We may share your personal data:

  • With third-party service providers who help us operate the platform (hosting, email, analytics, payment processors) under strict contractual obligations.
  • To comply with legal obligations, or respond to lawful requests by public authorities.
  • If we believe in good faith that disclosure is necessary to protect rights, property, safety.
  • In case of a business transfer (merger, acquisition), users will be notified and privacy terms will continue under new ownership or as required.

6. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, modification or destruction. This includes secure servers, encryption where applicable, access controls, etc. However no method of data transmission or storage is perfectly secure; absolute security cannot be guaranteed.

7. Data Retention

We will retain your personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, or reporting obligations. If you close your account, or request deletion, we will delete or anonymize your data unless we are required by law to keep it.

8. Your Rights

Under Nigerian data protection law, you have rights including:

  • Right to be informed about what data we hold and how we use it.
  • Right of access to your personal data.
  • Right to correct or update inaccurate data.
  • Right to delete your data (“right to be forgotten”) subject to legal obligations.
  • Right to object to or restrict certain kinds of processing.
  • Right to data portability (in certain contexts).
  • Right to withdraw consent (where consent is basis for processing).

If you wish to exercise any of these rights, contact us via the contact details below.

9. Cookies & Similar Technologies

We use cookies and similar tracking technologies to:

  • Recognize you when you visit the site.
  • Maintain session state (e.g. remain logged in).
  • Record preferences.
  • Collect analytical data about site usage.

You may disable cookies via your browser settings, but note that parts of the Service may not work properly without them.

10. Children’s Data

Our Service is not intended for children under the age of 16. We do not knowingly collect personal data from children under that age. If we become aware that we have collected information from a child under 16 without verifiable parental consent, we will take steps to remove the data.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will notify users by posting the updated policy on this page, including a revised “Last Updated” date. Continued use of the Service after changes means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or would like to exercise your data rights, contact us at:

Skybil
Email: support@skybil.com.ng